STAND UP AND SPROUT!
WHAT WE DO
At Sprout Marketing we serve one of the largest communities of professionals in the housing industry.
We believe that the home is the most important place in people's lives. The property managers and realtors, who devote their careers to helping others find their homes, are special people who deserve to think bigger because they have the support of experts like us.
Through our marketing platform, we've helped thousands of housing professionals leave the inevitable marketing-overwhelm behind and step into a whole new world. A world where their marketing is not only effective, but fun and can be implemented in just minutes a day.
It's incredibly exciting (and fulfilling) work!
Sprout does all the heavy lifting! We combine proven strategies, beautiful assets and simple daily actionables to help our clients execute results. Our goal is for our clients to leave behind the headache of marketing and focus on what really matters… connecting people to their new homes.
We are just getting started. Join us as we scale to new markets and reshape the way people look at marketing home.
-By the way…we’re Barbara & Lauren, Sprout Co-Founders and Lifelong BFF’s!
This is How we do it
(bonus points for singing it in Montell Jordan’s voice!)
SERVE - GROW - IMPACT
Serve, grow and impact are the values by which we approach our work on a day-to-day basis.
When a team approaches their work with a consistent set of values high trust, high engagement, high accountability and stellar results follow.
…
SERVE
A SERVICE MINDSET: Everyone on our team understands that people are at the center of what we do. Showing kindness and empathy, both with our clients and with each other, trumps being efficient at any cost. We check egos at the door, listen to each other’s suggestions and are open to direct and constructive feedback. We take our work very seriously, but not ourselves.
GROW
CONTINUOUS GROWTH: We are forever learners and love to surround ourselves with learners. Complacency is a bad word around here. Everyone on the team has access to continue their growth through online training courses, books, and one-on-one coaching.
IMPACT
MAKING A GREATER IMPACT: It’s not just a job. It’s not just about knocking things off the to-do list. We are working to build something meaningful and lasting that can have a real impact on the people we serve. We never lose sight of our big picture. Everyone is responsible for taking the company to the next level. Everyone matters.
…
RELENTLESSLY PURSUING POSSIBILITIES: We don’t do mediocre or complicated. We strive to build a stronger, smarter team by hiring people who are better than us in their craft. We are a small (but mighty) team of solution-seekers that take ownership of projects. We collaborate to find the simple path to creating products and services that our clients are blown away with.
SNACKS AND WALKS: We’ve found that there are few things that can’t be fixed with a snack and a walk around the office (basically we are puppies). We believe in indulging in both regularly.
OUR VIBE:
We’re chill with a dose of obsessive.
We’re classy with a splash of sassy.
We’re humble. We’re passionate. We’re focused.
Why Join our team
Hear it from some of our peeps….
HERE WE GROW AGAIN
POSITION AVAILABLE: FULL-TIME, REMOTE/WORK FROM HOME CUSTOMER SERVICE SPECIALIST
Compensation: $16-$18 per hour. Must be a US Citizen to apply.
SCHEDULE: MONDAY-THURSDAY: 9:00-5:00 CST, FRIDAY 9:00-4:30 CST
Responsibilities:
This work-from-home position handles routine customer interactions including answering the phone, making outbound calls, inbox management and website chat communications.
Demonstrates excellent customer service skills, a strong desire to help people
Demonstrates effective verbal and written communication skills
Demonstrates excellent problem-solving skills
Self-motivated and the ability to be productive and responsive in a remote/virtual work environment
Demonstrates organizational ability with attention to detail and strong follow-up skills
Basic Qualifications:
Excellent written & verbal skills
Strong attention to detail
Strong organizational skills
Ability to focus on repetitive tasks
Positive attitude and the ability to handle feedback
IT & WORK-FROM-HOME REQUIREMENTS:
Reliable, high-speed internet connection with at least 30MB download speed - cable or fiber (NO dial-up, satellite or cellular hotspots)
Required to have a dedicated work area established that is separated from other living areas without distraction
This position is NOT for a person who:
Doesn’t enjoy speaking on the phone
Is looking for a "side" or "in-between job" while working on other projects
Already has a lot going on and doesn't have the time, energy or focus needed to complete quality work
Has difficulty completing detailed projects from start to finish
Has difficulty following processes and procedures that are already in place
This position IS for a person who:
Is fanatical about helping others solve their problems
Is resourceful and not afraid to ask questions
Can handle high-stress situations and hard deadlines
Takes pride in hand-holding clients through their client journey
Enjoys team cooperation
Is highly organized and efficient
Takes pride in your work
Is not afraid of new challenges
Enjoys learning new skills and processes
Adapts well to a changing environment
Can juggle lots of moving pieces and remain focused and collected