Resident Retention, Resident Events Barbara Savona Resident Retention, Resident Events Barbara Savona

A Year in the Life of Emily: How To Create Touch Points That Increase Resident Renewals

In todayโ€™s rental climate, focusing on resident retention has never been more crucial. And letโ€™s face itโ€ฆresident turnover is a pain in the you know what! It costs us time and money and leaves you feeling like youโ€™re just spinning your wheels. When weโ€™re faced with turnover we can either hustle to find new residents with flashy move-in offers, or we can double down on creating meaningful connections with the residents who already call our community home. Weโ€™re a fan of the latter. Hereโ€™s why: Small touch-points can make a big impact.

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