Building processes around basic touch points as a way to WOW your residents.
Read MoreProperty managers, this is for you! When it comes to choreographing the perfect Customer Experience Journey, Beyoncé has a lot to teach the Multifamily Industry. Think of this customer experience journey like a well-crafted music video. Everyone knows where to be and what to do at what time. Let’s see how we can take a lesson from Bey for our apartment communities.
Read MoreMultifamily managers, this one is for you! Ditch three outdated marketing beliefs that are affecting your occupancy negatively and build stronger, more profitable customer experiences at your apartment communities.
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