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Building Reputation Currency for Better Resident Retention: A Deep Dive with Priyanka Agarwal

Barbara Savona chats with Priyanka Agarwal, Director of Public Relations at J Turner Research, to explore multifamily marketing and property management strategies aimed at boosting resident retention. Priyanka shares her expertise on the importance of resident reviews, reputation currency, and fostering positive resident experiences. You’ll get practical tips for positively influencing reviews, handling negative feedback, and maintaining a safe, supportive environment for residents. Priyanka emphasizes how compassion, proactive engagement, and safety perceptions are crucial elements in building a strong community reputation and ensuring long-term resident loyalty.

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🌟 Member Spotlight! 🌟 Meet Anastasia, one of our amazing Sprout Members! 🌿✨ Here's what she had to say about her experience with Sprout: "I love how Sprout opens my mind to so many ideas to bring our events and community to life and make it
Hey Sprout Members! 🎉 Its a new month, and that means rent is due! 🏢🌈 Our Bright & Colorful Notice Pack is the perfect way to communitcate with your residents! 📲✨ What's inside: 💸 Rent Due Reminders - Never miss a payment! 📦 Package Notice
Hi, I’m Marci, the social media manager here at a Sprout. In my role, I get to bring creativity and connection to our community every day, which I absolutely love. The creative freedom my job provides allows me to craft engaging posts that reso
Invite residents to walk or drive by the gate or the front office for this fun drive-through-style event! All you need to do is pick your food type (think chicken sandwiches, hamburgers, breakfast tacos, etc), advertise your event, order in bulk, and
🌞 It's almost time to welcome a new month! With July right around the corner, make sure to check out your social media calendar and start scheduling your posts ahead of time! 📅 As a Sprout Member, you receive a weekly Monday email with all the soc