#22 - Putting People at the Center of Operations with Jared Miller, RedPeak COO

I’ve been looking forward to this conversation! As this COVID-19 situation unfolded we were all glued to social media. From an outside perspective, I’ve seen RedPeak really jump into action and I admire their communication with their internal team and the initiatives they’ve put together with their residents.

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KISS Your Way to Consistent Improvements at Your Apartment Community + A Free Download

The new year is coming up and if you’re anything like me, it has you looking back at the year and reflecting on what went well and what went…not so well. When you’re in that state of reflection, don’t let it pass without taking the time to use that information to your advantage. At Sprout, we use the KISS method to reflect on things we’ve done to see how we can improve the next time around. What we love so much about this method is that it doesn’t take long to complete and once it’s implemented, you’re able to see real, positive changes. All you have to do is reflect on the event or situation and think about what you want to Keep, what you want to Improve on, what you want to Stop doing, and what you want to Start doing.

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